Harvey Norman Faces Legal Setback Over Misleading Advertising Practices

HVN (HVN) Share Update November 2024 Tuesday 5th

Federal Court Rules Against Harvey Norman in Misleading Advertising Case
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In a significant legal development, the Federal Court of Australia has declared that Harvey Norman Holdings Limited engaged in misleading advertising practices. The decision, sought by the Australian Securities and Investments Commission (ASIC), highlights the company's misleading promotions of a payment method for purchasing goods.

Instant Summary:

  • Federal Court declares Harvey Norman's advertising as misleading.
  • The case was initiated by ASIC against Harvey Norman and Latitude Finance.
  • Misleading advertisements ran from January 2020 to August 2021.
  • Advertisements falsely claimed 60 equal monthly payments with no deposit and interest-free terms.
  • Consumers were required to enter a credit contract linked to a credit card.
  • Hearing for penalties is expected after May 2025.

Background of the Case

The case against Harvey Norman Holdings Limited was brought forward by the Australian Securities and Investments Commission (ASIC) in the Federal Court of Australia. The court's declaration focuses on advertisements that ran between January 2020 and August 2021, which promoted a payment method for purchasing goods from Harvey Norman stores.


The advertisements claimed that consumers could purchase goods using a payment plan of 60 equal monthly payments without any deposit and interest-free terms. However, the court found that these claims were misleading, as consumers were actually required to enter into a continuing credit contract linked to a credit card.


Details of the Court's Findings

The court ruled that the advertisements were misleading or deceptive under sections 12DA(1) and 12DF(1) of the ASIC Act. The advertisements falsely represented the financial services offered, misleading consumers about the nature and characteristics of the payment method.


Additionally, the court found that consumers were misled about the total cost of the payment method. While the advertisements suggested that only the price of the goods would be paid over 60 months, consumers were also liable for an establishment fee and ongoing monthly account service fees.


Next Steps and Potential Penalties

The Federal Court's decision is a significant legal setback for Harvey Norman. A hearing to determine any penalties is expected to be scheduled after May 2025. The company has stated that it will carefully consider its position before deciding whether to appeal the decision.

Impact Analysis

This ruling could have a significant impact on Harvey Norman's reputation and stock price. The finding of misleading advertising practices may lead to a loss of consumer trust and potential financial penalties. Investors may be concerned about the long-term implications of this legal setback and its effect on the company's market position.

Investor Reaction:

Analysts might express concern over the potential financial penalties and the impact on Harvey Norman's brand reputation. While some investors may view this as a temporary setback, others could be wary of the broader implications for the company's business practices.

Conclusion:

Investors should closely monitor the developments in this case, particularly the upcoming penalty hearing. Harvey Norman's response to the court's decision and any strategic changes to its advertising practices will be crucial in maintaining investor confidence and consumer trust.


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